#REMOVE CLIENT FILES REMAINING ON SYSTEM AFTER UNINSTALLING RECEIVER FOR MAC SOFTWARE#

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#REMOVE CLIENT FILES REMAINING ON SYSTEM AFTER UNINSTALLING RECEIVER FOR MAC HOW TO#

Questions? Concerns? Send any feedback for this tool to Additional InformationĬTX325140 - How to Remove Client Files Remaining on System after Uninstalling Receiver for WindowsĬTX134237 - How to Remove Files Remaining on System after Uninstalling Receiver for Mac If Receiver is not installed at the default location, the Receiver Clean-Up Utility might not work properly. The Receiver Clean-Up Utility does not support non-Administrator users with roaming profile.

%programfiles%citrix on 32-bit systems or %programfiles(x86)%citrix on 64-bit systems.

Read, write, and modify access permissions are required for the following: Prerequisites Required Security Permissions

Import the RegBackup.reg file to restore settings and customizations in the registry.ĭelete the downloaded executable and config.xml files from the current directory, and if desired delete the files in the ReceiverLogs folder.

The Receiver Clean-Up Utility creates a backup of all Citrix registry keys in the file ReceiverLogsRegBackup.reg before running any clean-up and deletion process. How to Undo the Changes Made by Receiver Clean-Up Utility Refer to the ReadMe file included with the tool for a list of items that will be removed during the clean-up process. The utility terminates all Receiver processes prior to running the uninstall process. Data Modified by Receiver Clean-Up Utility To disable the collection of uninstall data, please use /disableCEIP command line parameter. NOTE: In order to improve the Citrix Receiver experience, anonymous uninstall data will be sent to Citrix. ReceiverLogs folder is created in the location where the utility is run and tracks all uninstall actions and results. Note: The Receiver Clean-Up Utility can be run in unattended mode if desired using the /silent command line option.

Restart the machine when the utility finishes.

Run the Receiver Clean-Up Utility with administrator privileges.

Go to Microsoft article How to backup and restore the Registry in Windows for backing up the registry. The Receiver Clean-Up Utility is a standalone executable file and does not require installation.Īlthough the Receiver Clean-Up Utility will backup Receiver registry keys before deleting them, it is recommended to back up the registry before running this tool. This includes the Offline Plug-in component if installed and HDX RealTime Media Engine if installed.

The Receiver Clean-Up Utility removes components, files, and registry values of Online Plug-in 11.x, 12.x, and Receiver for Windows 3.x, 4.x (Online Plugin-in 13.x, 14.x).

#REMOVE CLIENT FILES REMAINING ON SYSTEM AFTER UNINSTALLING RECEIVER FOR MAC UPGRADE#

If Receiver upgrade is not possible due to feature incompatibility and/or a clean uninstall is required.

When unexpected behavior or performance is experienced after upgrade from an earlier Receiver or Online Plug-in.

When errors occur during upgrade from an earlier version of Receiver or Online Plug-in.

The Receiver Clean-Up utility is designed to assist with the following scenarios: Receiver for Windows 4.4 or newer can upgrade from anyolder version of Receiver without the need of using the cleanup utility. Receiver cleanup utility is not required while upgrading to the Receiver for Windows 4.4 or newer. If you are an end-user, please contact your support desk to run the Receiver Cleanup Utility. Download ReceiverCleanupUtility.zip Why can't I download this file? This article is intended for IT administrators.

Remove client files remaining on system after uninstalling receiver for mac